School Portraits/Sports/Events


  • What is my online code?

    • Your online code is usually your child’s student ID #. If that doesn't work, contact the studio.


  • If my child missed picture day, will there be a makeup day?

    • For school portraits, there will be an absentee/retake day at school, or an appointment can be made in our Metairie Studio. You need to turn in your original photo package in order to receive a package of your retake photo. Digitals are sent automatically.

    • For sports, there are no makeup dates at school, but you can make an appointment in our Metairie Studio for an individual photo. We do not Photoshop absent athletes into group photos unless specifically directed by the school.


  • When will I receive my digital download?

    • Digitals are manually approved and may take a few days to arrive, please be patient!


  • How do I combine orders for all of my children to only pay shipping once?

    • Pre-orders: Separate orders must be placed for each child, there is no shipping charge.

    • Proofed orders: At the top of the screen within our ordering system, there is a “change gallery” button. Once you’ve ordered one child’s package, click that button to order for other children.


Senior Portraits

  • How and when do I schedule senior tux/drape/cap & gown photos?

    • Senior formals for yearbook (tux/drape/cap & gown) are taken the summer before senior year and can be booked online for any June-August appointment:

  • Can I take my senior formals after August?

    • Check with your school about when their yearbook deadline is.

  • Do you offer casual sessions with multiple outfits and props?

    • Absolutely! This is the session to showcase your unique personality and style. Casual sessions are taken at our Metairie studio or at a location of your choice (for an additional fee) September - May, although, the earlier the better to have them in time for graduatio